- Job Title: Head, Quality Assurance/Quality Control
- Location: Ibeju Lekki, Lagos
- Job Type: Full-Time
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About Electronic Payplus Limited:
Electronic Payplus Limited is a smartcard manufacturing company committed to delivering innovative solutions and exceptional service to our customers.
Responsibilities
- Draft quality assurance policies and procedures, standards and/or specifications, interpret and implement quality control standards.
- Evaluate adequacy of quality control standards, make sure products are not defective.
- Oversee the daily activities of QA/QC supervisors and team leads, hire and train new QA/QC supervisors and team leads. Supervise the Quality Control and quality assurance Team daily activities.
- Devise sampling procedures and directions for recording and reporting quality data.
- Review the implementation and efficiency of quality and inspection systems.
- Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.
- Have capacity to lead the quality assurance requirement in the production floor as a certified quality manager (CQM) to supervise and leads a team towards improving development systems within the production lines and monitor customer satisfaction with outside suppliers.
- Conduct strategic planning to enable the company operate more effectively. Onboard CQMs capacity that will be adequate to maintain and implement the company’s quality management systems (QMS).
- Evaluate and develop new techniques for reliability and quality control for processes and products.
- Establish procedures and analyze data to ensure quality and reliability of every production output from all production lines.
- Analyze data to identify areas for improvement in the quality system.
- Assessing customer requirements in terms of quality and ensuring that they are met.
- Directing objectives to maximize profitability.
- Responsible for declaring that a product is not safe or is not of the specified quality.
- Document internal audits and other quality assurance activities including inspecting production assembly lines to conducting customer service and marketing surveys.
- Investigate customer complaints and non-conformance issues, collect and compile statistical quality data.
- Develop, recommend and monitor corrective and preventive actions.
- Prepare reports to communicate outcomes of quality assurance and quality control activities
- Identify training needs and organize training interventions to meet quality standards.
- Coordinate and support on-site audits conducted by Internal and external providers.
- Evaluate audit findings and implement appropriate corrective actions.
- Monitor risk management activities regarding quality of production output.
- Responsible for document management systems.
- Assure ongoing compliance with quality and payment card industry standard regulatory requirements.
- Comply with information security policy of the company.
- Any other roles that may be assigned by the Management.
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Academic Qualification
- Bachelor’s degree in Quality Assurance, Business or Statistics.
- Master Degree in relevant discipline or a MBA is an added advantage
- Professional qualification will be an advantage.
- Qualifications like: Quality Auditor, Quality Engineer, Quality Improvement Associate, Certified Quality Manager (CQM), Six Sigma.
Experience:
- Quality inspection, auditing and testing experience
- Experience with implementation of corrective action programs
- Product or industry-specific experience
- Strong computer skills including Microsoft Office and databases.
- Knowledge of tools, concepts and methodologies of QA, project management.
- Knowledge of relevant regulatory requirements in payment card manufacturing environment.
Key Skills and competencies:
- Confidence
- Excellent technical skills
- Organizational skills
- Planning skills
- Interpersonal skills
- Communication skills
- Problem solving skills
- Team leadership skills
- Attention to details
- Understanding of the code, specification and regulatory requirements relating to the payment card industry.
- IT skills
- Numerical skills and an understanding of statistics
- Advance Microsoft excel, word and power point presentation skills.
Application Closing Date
5th August, 2025.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@epayplusng.com using the Job Title as the subject of the email.
