Customer Service Representative needed at Finberty

Customer Service Representative


  • Job Title: Customer Service Representative
  • Location: Remote
  • Type: Full-Time
  • Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

About the job

Administrative Support:

  • Manage emails, calendars, and appointments for clients or executives.
  • Handle document preparation, data entry, and file organization.
  • Draft and send correspondence, memos, and reports.

Customer Support:

  • Respond to customer inquiries via email, chat, or phone.
  • Assist with order processing, invoicing, and basic troubleshooting.
  • Maintain client databases and update contact information.

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Work Environment:

  • Fully remote position with flexible hours, depending on the needs.
  • May require availability across different time zones for global clients.
  • Tools used: Email management software, video conferencing apps, CRM systems, and online collaboration tools.

Requirements

  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
  • Experience in administrative roles, customer service, or virtual assistance is a plus.
  • Proficiency in productivity tools (Google Workspace, Microsoft Office, etc.).
  • Familiarity with task management software (Trello, Asana, Notion) is a bonus.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and ability to multitask.
  • Self-motivated with the ability to work independently.

How to Apply:

Interested and qualified candidates should click on ‘Apply Here’ below.
Click here to download the Editable CV Template

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