Lead, Community & Operations at Infinion Technologies

Job Title: Lead, Community & Operations
Location: Victoria Island, Lagos
Employment Type: Full-time
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About Infinion Technologies

Infinion Technologies designs productivity boosting solutions aimed at delivering business value and making infrastructure and applications available to enterprises. We are a technology and business solutions Company established with the objective of providing world class solutions to Enterprise Businesses. We seek to offer individuals and organizations sublime services to improve operational efficiency. As a certified Microsoft Partner, we never lose sight of the role we play in helping businesses automate their processes and solve their problems in the local and international community.

Responsibilities

Maintain a clean and orderly office environment, ensuring that all utilities are properly maintained and in optimal condition.
Collaborate with relevant teams to ensure that new resources are onboarded with the necessary tools to perform their duties. Coordinate sitting arrangements for new hire, laptop onboarding & off-boarding process.
Drive people experience initiatives to enhance community wellness. Oversee office rebranding projects, Plan and execute internal /external staff events, coordinate event surveys, retreat, team bonding, birthday, work anniversaries, send forth etc.
Manage staff feedback programs for repairs, upgrades, utilities etc
Partner with the People & Culture Team to proactively resolve workplace issues and facilitate the effective execution of company policies and procedures. These initiatives are designed to improve employee experience and cultivate a positive, inclusive environment within the community.
Ensure all recurrent subscriptions, license renewals are paid on time, interface with service providers and compliance/regulatory bodies.

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Monitor and manage operational workflows to ensure efficiency, accuracy, and compliance with company policies and industry standards.
Collect, analyze, and report on operational metrics to identify trends, inefficiencies, and opportunities for improvement. Also, Analyze spending patterns, track procurement expenditures, and generate reports for management review and strategic planning.
Identify bottlenecks and implement solutions to streamline processes, reduce costs, and enhance productivity.
Collaborate with Finance Team to ensure that all company assets are in good working order and accounted for.
Track inventory levels, manage resources, and ensure timely availability of materials or tools required for operations.
Ensure all operations adhere to regulatory requirements, safety standards, and quality guidelines.
Maintain accurate records, prepare reports, and present findings to management to support decision-making.
Liaise with vendors, suppliers, or external partners to coordinate logistics and resolve operational issues.
Leverage software tools (e.g., ERP systems, CRMs, or project management platforms) to manage operations and track performance.
Identify, evaluate, and select suppliers based on quality, price, reliability, and service. Build and maintain robust supplier relationships to ensure business continuity and optimal value.