State Head – Merchant Acquiring at Fairmoney Microfinance Bank (2 Openings)

Job Title: State Head – Merchant Acquiring
Location: Ibadan, Oyo, Lagos State
Employment Type: Full-time
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About Fairmoney Microfinance Bank

FairMoney is Nigeria’s leading digital lending platform. In 2020, we disbursed 40% more than the next competitor and have since scaled prudently, securing a $42 million Series B Equity round. Our Capital Markets team is expanding to support an ambitious local currency debt fundraising program, offering investors innovative debt solutions while fueling our continued growth.

Job Description

We are seeking a Team Manager – Merchant Lending to lead our large merchant acquisition efforts. This role will focus on onboarding and managing high-value merchants with a minimum monthly turnover of ₦6 million per terminal and ₦30 million per merchant.

Key Responsibilities

Industry Focus: Drive merchant-acquiring efforts in key sectors such as transportation, logistics, travel agencies, courier services, and ride-hailing platforms (e.g., Bolt, Uber).
Relationship Building: Build strong connections with decision-makers in targeted industries.
Team Leadership: Manage and motivate a team of Key Account Managers to achieve acquisition and retention goals.
Network Development: Leverage existing networks and develop new ones to expand merchant reach.
Industry Engagement: Represent FairMoney at industry events, staying current on trends and opportunities.
Partnerships: Collaborate with associations within targeted sectors to support merchant acquisition strategies.
Account Management: Oversee key merchant relationships, ensuring satisfaction and loyalty.
Complaint Resolution: Address and resolve merchant concerns swiftly.
Product Knowledge: Develop deep expertise in FairMoney’s products and effectively communicate value propositions to merchants.

Requirements

Bachelor’s Degree in Sales, Marketing, or related field.
8–10 years’ experience in merchant business within Fintech or Commercial Banking, focused on large merchant management.
Proven record in key account management and sales team leadership.
Strong relationship-building, negotiation, and communication skills.
Target-driven, flexible, and highly results-oriented.
Experience in customer service is an added advantage.