About CourierPlus Services Limited
CourierPlus is a leading logistics and distribution services company established in 2009. We offer a wide array of express courier and logistic support solutions to our various customers. We are recruiting to fill the position below:
- Job Title: E-Commerce Executive
- Location: Ikeja, Lagos
- Job Alerts: To receive Job Alerts on WhatsApp, Click HERE
Job Summary
- We are looking for a detail-oriented E-Commerce Executive to support daily e-commerce logistics operations, including order coordination, merchant support, and delivery tracking.
Key Responsibilities
- Coordinate daily pickup and delivery of e-commerce orders.
- Liaise with online merchants to receive shipment data and delivery schedules.
- Track shipments and follow up on pending, failed, or returned deliveries.
- Ensure accurate documentation and system updates for all e-commerce shipments.
- Handle merchant and customer inquiries related to order status.
- Support billing reconciliation and reporting for e-commerce accounts.
- Escalate operational issues to the Team Lead promptly.
Key Performance Indicators (KPIs)
- Order processing accuracy.
- Delivery success rate.
- Response time to merchant inquiries.
- Data accuracy and documentation completeness.
- Reduction in failed or returned deliveries.
Requirements
- OND / HND / Bachelor’s degree in Business Administration, Logistics, or a related field.
- 1–3 years’ experience in e-commerce, logistics, or courier operations.
- Good organizational and communication skills.
- Basic knowledge of logistics systems and Microsoft Office tools.
- Ability to work in a fast-paced environment.
Method of Application
Interested and qualified candidates should forward their CV and cover letter to: joinus@courierplus-ng.com using the Job Title as the subject of the email.
