SLOT Systems Limited is the leading retail company for affordable and durable mobile phones, computers, accessories, and various types of electronics. Over the years, we have been the first to announce and introduce new Brands, and Services such as Mobile Phone Engineering Services, Phone Screen Insurance, Phone Trade-In, a Stolen Phone Recovery App, and much more.
We are recruiting to fill the position below:
Job Title: Sales Associate
Locations: Ejigbo, Lawanson, Marina – Lagos, Awka, Anambra, Agbara, Remo (Babcock) – Ogun, and Rivers
Employment Type: Full-time
Job Objectives
- The Sales Associate is responsible for delivering excellent customer service, driving sales, and ensuring a positive in-store experience for customers.
- The role involves product knowledge, customer engagement, merchandising, and compliance with store policies to achieve sales targets and support overall store performance.
Key Responsibilities
Sales & Revenue Generation:
- Actively engage customers to understand their needs and recommend suitable products.
- Drive daily, weekly, and monthly sales targets assigned by management.
- Upsell and cross-sell products and accessories to maximize revenue.
- Ensure accurate pricing, promotions, and product information are communicated to customers.
Customer Service & Experience:
- Provide a warm, professional, and courteous customer experience at all times.
- Handle customer inquiries, complaints, and product issues promptly and professionally.
- Build long-term customer relationships to encourage repeat business.
- Ensure adherence to customer service standards and brand values.
Product Knowledge & Merchandising:
- Maintain strong knowledge of products, features, benefits, and usage.
- Stay updated on new arrivals, promotions, and competitor offerings.
- Ensure products are well-displayed, clean, and properly merchandised according to store standards.
- Participate in stock arrangement, shelf labeling, and visual merchandising activities.
Store Operations & Compliance:
- Process sales transactions accurately using POS systems.
- Ensure proper handling of cash, POS reconciliation, and documentation.
- Adhere to company policies on loss prevention, security, and stock control.
- Participate in stock counts, inventory checks, and discrepancy reporting.
Teamwork & Communication:
- Collaborate effectively with team members to achieve store goals.
- Attend daily briefings, training sessions, and performance reviews.
- Communicate customer feedback, product issues, and operational challenges to supervisors.
Health, Safety & Professional Conduct:
- Maintain a clean, safe, and organized store environment.
- Comply with health, safety, and security procedures.
- Uphold professionalism, punctuality, grooming standards, and ethical conduct at all times.
Key Performance Indicators (KPIs)
- Individual sales target achievement.
- Conversion rate and average transaction value.
- Customer satisfaction and feedback scores.
- Product knowledge assessment results.
- Stock accuracy and loss prevention compliance.
- Attendance, punctuality, and teamwork.
Qualifications, Knowledge & Experience
- Minimum of OND, HND / Bachelor’s Degree preferred.
- 1 – 3 years experience in sales, retail, customer service, or related roles.
- Experience in phone and gadget sales is a strong advantage.
- Basic computer skills and ability to operate POS systems.
Other Requirements:
- Must be willing to work weekends and public holidays (shift-based).
- Must be able to work on-site at any assigned SLOT outlet.
- Age range typically 20–35 years.
- Ability to stand for extended periods during work hours.
Required Skills & Competencies:
Technical Competencies:
- Strong communication and interpersonal skills.
- Sales, persuasion, and negotiation abilities.
- Customer-focused mindset with problem-solving skills.
- Ability to work in a fast-paced retail environment.
- Attention to detail and integrity.
- Team-oriented and adaptable.
Behavioral Attributes:
- Friendly, confident, and professional demeanor.
- High energy and enthusiasm.
- Honesty and reliability.
- Willingness to learn and grow.
Working conditions:
- Full-time role based (Monday – Saturday with 1-day off per week).
Benefits & Remuneration
- Competitive salary based on experience and qualifications
- Pension contributions
- Annual leave entitlement
- Professional development support
- Performance-based incentives
- Employee discounts across SLOT business units.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV and a recent full photograph to: career@slot.ng using the job title and location as the subject of the email (e.g., Sales Associate – Awka).
Note: Only shortlisted candidates will be contacted.
