Job Description
As our Virtual Assistant, you will be the go-to person for administrative support, communication, and organization. You’ll work closely with our leadership team and various departments to ensure smooth operations across the board. The ideal candidate will be self-motivated, tech-savvy, and capable of juggling multiple priorities with ease—all while maintaining a high level of professionalism and discretion.
Key Responsibilities
Executive & Administrative Support:
- Calendar Management: Coordinate and manage appointments, meetings, and travel arrangements for senior executives.
- Email & Communication: Organize and respond to emails, prioritizing important tasks and ensuring prompt responses.
- Document Preparation: Assist in creating presentations, reports, spreadsheets, and other documents to support team projects.
- Data Entry & Organization: Maintain databases, spreadsheets, and internal systems with high accuracy.
Customer Service & Client Relations:
- Serve as the first point of contact for client inquiries via email, live chat, and phone, providing exceptional customer support.
- Handle customer issues professionally, escalating matters when necessary to ensure customer satisfaction.
- Maintain detailed records of all client interactions and ensure follow-ups are handled efficiently.
Project Coordination & Task Management:
- Track progress on key projects, ensure deadlines are met, and coordinate communication between departments.
- Schedule team meetings, prepare agendas, and manage follow-up action items.
- Support special projects by conducting research, gathering insights, and providing timely updates.
Research & Reporting:
- Conduct market research, competitor analysis, or other ad hoc research as needed to support business development initiatives.
- Compile and analyze data to create reports that support decision-making processes.
Social Media & Content Assistance:
- Assist in managing social media accounts, including content scheduling, basic post creation, and responding to engagement.
- Monitor online presence and suggest ways to enhance visibility and interaction.
Qualifications: Experience & Skills:
- Proven Experience: 2+ years of experience as a Virtual Assistant, Executive Assistant, or in a similar remote administrative role.
- Tech Proficiency: Mastery of tools like Google Workspace, Microsoft Office, and project management software (Asana, Trello, Slack, etc.).
- Communication Excellence: Superior written and verbal communication skills, with the ability to convey information clearly and concisely.
- Organization & Multitasking: Impeccable organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Problem-Solving Mindset: A natural ability to identify and solve problems quickly, anticipating needs before they arise.
Personal Attributes:
- Self-Starter: You work well independently and take initiative without constant oversight.
- High Attention to Detail: You pride yourself on accuracy and ensuring nothing falls through the cracks.
- Adaptable & Flexible: Comfortable with changing priorities and adapting to evolving business needs.
- Professionalism & Discretion: You handle sensitive information with integrity and maintain confidentiality at all times.
Why Join Us?
- Remote Flexibility: Work from anywhere with a flexible schedule that fits your lifestyle.
- Growth Opportunities: As we expand, so do your career opportunities. We invest in professional development.
- Collaborative Environment: Join a supportive team that values open communication, creativity, and innovation.
- Competitive Compensation: We offer a salary that reflects your experience and skills, with room for growth.
Job Types: Full-time, Permanent
Pay: ₦100,000.00 per month
Education:
- Undergraduate (Preferred)
Experience:
- Virtual Assistant: 3 years (Preferred)
- Administrative Assistant: 3 years (Preferred)
How to Apply
Interested and qualified candidates should Click on ‘apply now’ below.
