Project Coordinator at EHA Clinics

Job Title: Project Coordinator

Location: Kano

Department: REACH

Report to: Project Manager

About EHA Clinics:

EHA Clinics, a subsidiary of eHealth Africa, is a health care network operating across Nigeria that provides high-quality, innovative, data-driven, and technology-enabled services. EHA Clinics delivers a comprehensive range of state-of-the-art health care services in each location, e.g, general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography, and specialized services (urgent care, telemedicine, home care, dental care, and ophthalmology).

Mission Objective:

The REACH program is dedicated to closing healthcare gaps by bringing quality and affordable services directly to communities.

Duties and Responsibilities:

Purpose:

Develop processes, subject-matter guides, playbooks, SOPs and workflow documents as required.
Develop learning materials and deliver in-house trainings within the role’s technical field of work.
Collect, analyze, and visualize project, business, and operational data as required specifically for targeted communication and reporting requirements.

Engagement:

Work closely with program managers, project managers, and other project support functions to monitor, facilitate, and assure compliance with REACH project management method, requirements, and standards at all times during project delivery (active support and problem-solving function).
Collaborate with the communications team to align website content creation, blogs, newsletters, marketing materials / email, presentations and pitch decks.
Regularly prepare a variety of technical, management, activity and status reports for a number of internal and external stakeholders.
Recommend changes to processes to improve alignment of services with business/program objective.

Delivery:

Timely production of contractual deliverables for clients (monitoring and control function).
Continuously identify and track project issues, bottlenecks, challenges, and risks; escalate to management or resolve as appropriate.
Ensure and validate the quality of all project documentation and project management products across REACH’s portfolio by continuously administering and improving the appropriate in-house processes and tools.
Organize data on overall project performance illustrating issues affecting quality against metrics.

Targeted Specialized Knowledge:

College or University Degree in the Social Sciences, Statistics, Business Administration, Economics, Public Health or another relevant field; a Master’s degree is an advantage Advanced computer skills, particularly in Excel / Google Sheets, database and statistical applications
Minimum 5 years of work experience with demonstrated results in project, program and / or portfolio management; combination of nonprofit and for-profit sector experience preferred
Minimum 2 year of work experience with demonstrated results in data collection, data analysis, data visualization, survey design, statistics and / or field-level M&E or quality assurance
Strong technical writing skills, including management and / or programmatic reports, project proposals, scientific manuscripts, SOPs and / or manuals;
Demonstrated research and presentation skills; at least one presentation given at an external event (conference, panel, etc.); Experience designing and delivering training / workshops;