Customer Acquisition Specialist at Hempawa Consult

Job Title: Customer Acquisition Specialist

Location: Lagos

Employment Type: Full-time

About the Company:

At Hempawa Consult, we don’t just recruit—we partner with exceptional individuals who are ready to change the world. We believe that talent is the ultimate driver of success, and our mission is to connect top-tier professionals with forward-thinking companies that foster growth, innovation, and personal fulfillment. Our recruitment is meticulous and driven by a deep understanding of the talent we seek.

Job Summary

We are seeking a results-driven Customer Acquisition Specialist with a strong background in channel sales and strategic customer engagement.
The ideal candidate will excel at identifying, acquiring, and nurturing client relationships while leveraging partner networks and sales channels to drive business growth.

Key Responsibilities

Identify, prospect, and convert new business opportunities across multiple sales channels.
Develop and manage a robust pipeline of potential clients through both direct outreach and channel partner collaboration.
Execute strategic initiatives to increase customer acquisition and market penetration through channel partnerships.
Build and maintain strong relationships with channel partners to maximize lead generation and deal flow.
Recruit, onboard, and activate new clients while ensuring a seamless customer journey.
Conduct presentations at promotional events, such as tradeshows and marketing campaigns, to generate leads and strengthen brand presence.
Coordinate with marketing teams to create campaigns and materials that support customer acquisition through various channels.
Maintain accurate and up-to-date client information across multiple CRM and sales systems.
Respond to client inquiries in a professional, timely, and accurate manner, ensuring high levels of customer satisfaction.
Monitor and analyze customer acquisition metrics and channel performance to inform strategic decisions.
Ensure compliance with company policies and procedures in all client and partner transactions.
Reactivate dormant client accounts and maintain engagement with existing customers to maximize lifetime value.
Continuously analyze market trends, competitor activity, and channel performance to refine acquisition strategies.
Educate clients and partners on company products and complementary services to drive cross-selling and upselling opportunities.
Communicate product updates and enhancements to clients and sales channels.
Identify and implement process improvements to optimize customer acquisition and channel sales efficiency.