Agency Manager at PIM Travels

At PIM Travels, we’re your partners in reaching new heights with your travel goals. Our aim is to bring the luxury of the skies within reach, making it effortlessly accessible to you, wherever you are, whenever you need it. We understand the challenges of travel and strive to provide a comfortable and seamless experience.

Objectives of this role

• Overseeing the organization’s daily operations, ensuring efficient workflows, resource allocation, and achievement of business objectives.
• Developing and implementing strategic sales plans to drive business growth, enhance client satisfaction, and improve operational efficiency.
• Managing client accounts, maintaining strong relationships, understanding their needs, and ensuring high-quality service delivery.
• Leading, mentoring, and motivating a team of professionals, fostering a collaborative and high-performance work environment.
• Monitoring financial performance, including budgeting, forecasting, and expense management, to ensure profitability and economic health.
• Identifying opportunities for process improvements and implementing best practices to enhance productivity and client satisfaction.
• Representing the organization in client meetings, industry events, and networking opportunities to promote services and build business relationships.
• Ensuring compliance with industry regulations and company policies

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Required skills and qualifications

• Bachelor’s Degree in Business Administration, Marketing, or a related field.
• 5+ years of experience as an agency manager or a similar role in sales and business development, with a minimum of 2 years in a managerial role or client services.
• Track record in achieving sales targets, training sales agents, and recruiting.
• Strategic thinking and problem-solving abilities, with a focus on achieving business objectives.
• Strong team leadership and management skills, with the ability to inspire and motivate.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Financial acumen and experience in budgeting, forecasting, and economic analysis.
• Experience in client relationship management across various demographics.
• Knowledge of market analysis and strategic planning.

How to Apply

Interested and qualified candidates should send their CV or Resume to: info@pimtravels.com.ng using the Job Title as the subject of the email.