Business Operations and Partnership Analyst at Korapay

Kora is a payment infrastructure for Africa. We offer plug-and-play payment solutions for businesses to launch a tailored payment experience for their customers. At the front and center of what we do every day, we are creating a future void of digital financial barriers across Africa. We are committed to delivering secure, reliable, and easy-to-use digital financial solutions to customers with a guarantee that they are improving their lives.

About the Role:

• This is a key role in driving efficiency, optimizing processes, and supporting strategic initiatives within the organization.
• As a business operations analyst, you will leverage data-driven insights to improve operations, enhance decision-making, and ensure smooth cross-functional collaboration.
• You will be heavily involved in the overall operations of the business while ensuring that the operations and strategies are implemented as we continue to scale and meet the ever-growing demands of our merchants and the business

What You’ll Be Doing:

•  Analyze and evaluate business processes, workflows, and systems to identify areas for improvement..
• Collaborate with cross-functional teams to implement operational strategies that enhance productivity and efficiency.
•  Work with the data team to Collect, clean, and analyze operational data to provide actionable insights that support decision-making.
• Create detailed business reports, including financial performance, partner trends, and operational efficiency.
• Forecast operational needs and trends to guide resource allocation and strategic planning.
•  Identify opportunities for automation of routine tasks to reduce manual effort and improve accuracy.
• Identify and assess potential partnership opportunities that align with the company’s strategic goals.
• Develop a comprehensive partnership strategy to foster business growth and expansion.
• Cultivate and maintain relationships with key stakeholders and potential partners.
• Lead negotiations to establish mutually beneficial partnership agreements.
• Ensure that all partnership agreements are well-defined, legally sound, and align with the company’s objectives.
• Collaborate with legal and finance teams to finalize and execute partnership contracts.
• Serve as the primary point of contact for partners, maintaining strong relationships and addressing concerns promptly.
• Document processes and maintain operational standards for scalability.
• Support the planning and execution of key business initiatives and projects.
•  Track project milestones, deliverables, and timelines to ensure alignment with business goals.
•  Provide clear and concise communication to stakeholders regarding project progress and challenges.
• Act as a liaison between operations and other departments to align priorities and resources.

What You’ll Need:

• 2-4 years of experience in operations analysis, business analysis, or a similar role within a financial services environment.
• Proficient in data analysis tools
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and presentation skills, with the ability to convey complex information clearly.
• Highly organised, with the ability to manage multiple projects and deadlines.
• Team player with strong interpersonal skills to collaborate effectively across departments.
• Analytical mindset with the ability to interpret market trends and data.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent organizational and project management skills.