Chief Operating Officer (COO) at Barnksforte Group Limited

• Job Title: Chief Operating Officer (COO)
• Location: Abuja (FCT)
• Department: Information Security / Executive Management
• Reports To: Group Managing Director / Chief Executive Officer
• Supervises: Cybersecurity, IT Risk, Data Privacy, and Infrastructure Security Teams
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Barnksforte Group Limited is a diverse conglomerate which operations spans across different sectors of the economy; health, housing, energy, agriculture, and technology. The Company’s core business focus is to develop state of the art technology that meets the needs of its Clients in Nigeria and Globally.

Position Summary

• The Chief Operating Officer (COO) will be a key member of the executive leadership team, responsible for the effective management of Barnksforte Group’s operational performance, strategic initiatives, and service delivery functions.
• The COO will ensure the alignment of technology deployment, project execution, and operational excellence with the company’s overall strategic vision.
• This role requires a highly organized, execution-focused leader with deep experience in technology operations, digital infrastructure management, and large-scale program implementation, particularly in digital identity systems and enterprise platforms.

Key Responsibilities

Strategic Leadership and Business Execution:

• Collaborate with the CEO and Executive Team to translate corporate vision into actionable operational and technology strategies.
• Oversee daily operations, ensuring efficiency, productivity, and service excellence across all business units.
• Drive the execution of strategic initiatives in digital identity systems, infrastructure development, and technology innovation.
• Support the CEO in developing long-term growth strategies, business expansion plans, and performance improvement initiatives.

Operational Oversight:

• Lead and coordinate the activities of the Operations, Project Management and Service Delivery to ensure projects are completed on schedule, within scope, and within budget.
• Design and implement operational frameworks, policies, and SOPs that enhance cross-departmental efficiency.
• Monitor KPIs across departments to evaluate operational performance, identify risks, and implement corrective actions.
• Champion the adoption of process automation, analytics, and performance dashboards to support data-driven decision-making.

Technology and Infrastructure Management:

• Oversee the planning, deployment, and maintenance of the Group’s digital infrastructure and identity management platforms.
• Ensure operational resilience, security, and scalability across all technology systems and platforms.
• Collaborate with the Chief Information Security Officer (CISO) and Chief Technology Officer (CTO) to maintain strong cybersecurity, compliance, and service availability standards.
• Guide the implementation of innovative digital solutions that support national and enterprise-level transformation initiatives.

Program and Project Management:

• Provide executive oversight on major technology programs and government-led digital identity projects.
• Establish and enforce project governance structures to ensure accountability, quality, and stakeholder satisfaction.
• Review project progress reports, budgets, and timelines to ensure alignment with strategic objectives.
• Serve as an escalation point for resolving operational or delivery challenges across multiple projects.

Financial and Resource Management:

• Collaborate with the CFO to optimize operational budgets and ensure cost-effective resource utilization.
• Oversee procurement, vendor management, and service-level agreements (SLAs) to maintain operational integrity and value for money.
• Develop performance benchmarks to track financial and operational efficiency.

Stakeholder and Partner Engagement:

• Build and maintain relationships with strategic partners, vendors, and government stakeholders involved in digital transformation projects.
• Represent the organization in high-level meetings, negotiations, and strategic forums.
• Support business development efforts by providing operational insights and ensuring readiness for project delivery.

Leadership and People Management:

• Lead, mentor, and inspire a diverse team of operational and technical professionals to achieve high performance and collaboration.
• Foster a culture of innovation, accountability, and continuous improvement across all departments.
• Support HR in implementing performance management, training, and leadership development programs that strengthen the company’s operational capability.

Performance Indicators

• Achievement of operational efficiency and project delivery targets.
• Successful implementation of digital identity and infrastructure initiatives.
• Improved profitability through cost optimization and process improvement.
• Employee productivity, engagement, and retention rates.
• Stakeholder satisfaction and service quality metrics.
• Timely and effective response to operational challenges and risks.

Qualifications and Experience

• Bachelor’s Degree in Engineering, Computer Science, Business Administration, Operations Management, or a related field.
• Master’s Degree (MBA or MSc in Management, Technology, or Operations) is highly desirable.
• 12 – 15 years of progressive experience in operations or program management within a technology, digital services, or infrastructure organization.
• Proven track record in managing large-scale technology deployments, government contracts, or digital transformation programs.
• Strong understanding of digital identity systems, enterprise infrastructure, and software delivery lifecycle management.
• Excellent grasp of project management methodologies (Agile, Waterfall, PRINCE2, PMP-certified preferred).
• Experience working with cross-functional teams and managing operations across multiple business units.
• Demonstrated ability to lead strategic initiatives, manage complex operations, and deliver measurable results.

Core Competencies:

• Strategic leadership and operational planning.
• Digital infrastructure and systems management.
• Project and program governance.
• Business process optimization and automation.
• Financial and resource management.
• Stakeholder and government relations.
• Risk management and problem-solving.
• Change management and organizational transformation.
• Team leadership and performance management.

Compensation and Benefits

• Barnksforte Group offers an attractive and competitive executive remuneration package (N32,000,000 – N40,000,000 / Annum.), commensurate with experience and qualifications.
• Additional benefits may include performance-based incentives, health insurance, housing and transport allowances, and professional development opportunities.

How to Apply

Interested and qualified candidates should send their CV and Cover Letter to: careers@barnksfortegroup.com using the Job Title as the subject of the email.