- Job Title: Client Success Virtual Assistant
- Location: Full-time, remote position (40 hours/week)
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About AI Acquisition
An AI platform emerged as the global category leader in AI service provider enablement. Operating globally, with the US as its primary market, the unique hybrid of Platform-as-a-Service (PaaS) and AI marketplace has achieved explosive growth by solving a critical pain point: connecting AI agencies with qualified enterprise opportunities at scale. AI Acquisition combines proprietary AI orchestration tools with proven enterprise SaaS infrastructure, delivers immediate value to the platform’s multiple agency customers and small and medium businesses worldwide.
We’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500+ per hour with just a few clicks.
Why Join AI Acquisition?
- Be part of a company managing 4M+ cold emails monthly for 700+ B2B clients.
- Gain hands-on experience with cutting-edge outbound systems and infrastructure.
- Work remotely in a high-growth, fast-paced environment with a global team.
- Build valuable skills in cold outreach, campaign optimization, and deliverability.
- Contribute directly to client success by reviving campaigns and improving performance.
Requirements
What You’ll Do
Client Follow-Up & Monitoring
- Track new clients who have paid but have not completed the required onboarding form.
- Follow up consistently to encourage timely form submission.
- Identify clients who have submitted forms but have not booked their onboarding call, and initiate follow-up.
Bottleneck Resolution & Communication
- Proactively identify onboarding delays and coordinate necessary steps to move clients forward.
- Maintain clear, professional communication with clients throughout the process.
- Provide timely updates to the Client Success Team about any ongoing or resolved bottlenecks.
Administrative Support
- Manage onboarding-related administrative tasks to keep all processes aligned and on track.
- Use internal tools to track client progress and ensure all required steps are completed accurately.
What We’re Looking For
- Strong organizational and follow-up skills.
- Experience in client-facing communication and administrative coordination.
- Ability to manage multiple tasks while maintaining attention to detail.
- Proactive problem-solving skills and a sense of urgency.
- Familiarity with onboarding workflows and task management tools is a plus.
Benefits
Training Provided
You’ll receive complete training and support, including:
- Clear onboarding processes and task workflows
- Follow-up templates and client communication guidance
- Ongoing coaching and collaboration with the Client Success Team
What’s In It for You
- Competitive Pay: $8/hour (Full-Time – 40 hours/week)
- Remote Flexibility: Work from anywhere with a reliable internet connection
- Skill Development: Grow your expertise in client success, follow-up coordination, and onboarding support
- Supportive Team: Work with professionals who are dedicated to smooth operations and great client experiences
- Meaningful Impact: Help new clients get started successfully and make a direct contribution to client satisfaction and retention
How to Apply
Interested and qualified candidates should click on ‘Apply Here’ below.
