Job Title: Customer Service Officer
Location: Ikeja, Lagos
Employment Type: Full-time
About Lagos Data School:
Lagos Data School is a digital skills learning centre that trains professionals in a variety of hard skills such as data science, coding, cybersecurity, cloud computing, devops etc.
Job Summary:
- In this role, the Customer Service Executive will provide exceptional service to our clients and will be responsible for managing multiple client inquiries simultaneously, contributing to customer satisfaction, and maintaining customer databases.
- The Executive will also monitor and analyze customer feedback to provide insights to our team to further improve our products and services.
Qualifications:
- Bachelor’s Degree in Business, Communication, or a related field
- 3+ years of experience in customer service or related field
- Demonstrated ability to communicate effectively and efficiently through phone and email
- Strong problem solving and critical thinking skills
- Excellent organizational and multitasking abilities
- Proficient in Microsoft Office and/or customer service software
- Experience with data analysis and metrics-driven performance is desirable.
Application Closing Date
10th February, 2025.
How to Apply:
Interested and qualified candidates should send their CVs to: info@lagosdataschool.com using the Job Title as the subject of the email.
