Customer Service Representative at Jack

Customer Service Representative


  • Job Title: Customer Service Representative
  • Location: Remote
  • Employment Type: Full-time
  • Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

About the job

A remote-first insurance services organization with over 70 years of experience is seeking a Customer Service Associate to join its growing team. This role offers a unique opportunity to build a fulfilling career from home, helping individuals and families secure the protection they need. With flexible hours, ongoing training, and a people-first culture, this position is ideal for those who are compassionate, self-motivated, and eager to make a meaningful impact.


Benefits

  • 100% remote work environment
  • Flexible scheduling to support work-life balance
  • Comprehensive training and mentorship
  • Career growth opportunities within a supportive team culture
  • Make a meaningful difference by helping families feel secure

Responsibilities

  • Provide responsive and empathetic customer support via phone or digital channels
  • Guide clients through insurance options and assist them in choosing the best-fit plans
  • Build lasting relationships with clients through trust and transparency
  • Collaborate with team members to achieve shared goals
  • Maintain accurate records and ensure timely follow-up with customers

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Requirements

  • Passion for helping others and solving problems
  • Excellent communication skills and a friendly, approachable attitude
  • Strong organizational and time management abilities
  • Willingness to learn and grow in a dynamic environment
  • Team-oriented mindset with a focus on delivering great service

How to Apply:

Interested and qualified candidates should click on ‘Apply Here’ below.
Click here to download the Editable CV Template

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