- Job Title: Customer Service Representative
- Job type: Remote
- Job Alerts: To receive Job Alerts on WhatsApp, Click HERE
About MatchAwards
MatchAwards was developed by Advanced Internet Technologies, Inc., (www.AIT.com) which is a privately-held North Carolina based firm specializing in providing mission critical infrastructure to application, platform and hosting clients.
About the job
Overview:
Embark on an exciting journey with our vibrant team as a Remote Customer Service & Support Specialist. This position is perfect for problem-solvers who excel at enhancing customer interactions and delivering excellent service. Join us to make a significant impact through top-notch service.
Key Duties:
- Address customer inquiries and concerns through phone, email, and live chat with empathy and expertise.
- Provide detailed information about our products, services, and pricing.
- Work closely with colleagues across various departments to ensure quick and effective resolution of customer issues.
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Qualifications:
- 1-3 years of experience in customer service or a related field.
- Outstanding communication skills, including superb phone manners and clear articulation.
- Excellent multitasking abilities and the skill to stay organized in a fast-moving environment.
- Basic knowledge of cryptocurrencies, with comprehensive training provided.
Why You Should Apply:
If you’re driven to positively influence customer relationships and thrive in a nurturing and inventive company, this role is tailor-made for you. We provide a dynamic workplace that fosters growth and makes a real difference. Are you ready to be a part of our team? Apply now!
