Job Title: Director of Sales & Marketing
Location: Ikeja, Lagos
Position Type: Full Time
Career area: Sales & Marketing
About Marriott International:
Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.
Job Summary:
- We are seeking a dynamic and motivated Director of Sales & Marketing to join our team at Marriott Ikeja. In this role, you will be responsible for managing sales activities, building successful relationships, and leading the sales department to achieve property sales objectives.
Core Work Activities:
- Develop strategic account plans.
- Manage sales efforts and marketing communication activities.
- Provide customer intelligence and evaluate market trends.
- Research competitor strategies to grow occupancy and market share.
- Attend sales strategy meetings and suggest innovative marketing ideas.
- Liaise with various departments and participate in sales calls.
- Execute Marriott’s Customer Service Standards and operational aspects of business booked.
- Implement seamless turnover from sales to operations.
- Monitor guest issue resolution and maintain performance by increasing revenues and controlling expenses.
Building Successful Relationships:
- Develop partnerships with local organizations.
- Manage internal stakeholder relationships.
- Maintain property participation in tradeshows and client events.
- Execute exemplary customer service to drive satisfaction and loyalty.
- Understand customer needs and recommend appropriate features and services.
Leadership:
- Lead the property’s sales department.
- Develop and execute sales goals and strategies.
- Coach revenue-generating department leaders.
- Ensure compliance with regulations and partner with HR for talent acquisition.
- Set goals and expectations for direct reports.
- Forecast talent needs and manage recruitment.
- Champion leadership development and workforce planning.
- Provide day-to-day leadership to sales associates.
- Evaluate participation in sales channels and manage marketing budget.
Candidate Profile:
Educational and Experience:
Required:
- 2-year Degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in sales and marketing.
OR
- 4-year Bachelor’s Degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in sales and marketing.
Preferred:
- 4-year college degree.
- Supervisory skills.
- Lodging sales experience.
- Progressive career growth in the hotel industry.
Why Join Us?
- Career Growth: Access to training programs, mentorship, and career advancement.
- Work-Life Balance: Flexible scheduling options.
- Employee Benefits: Competitive compensation, health benefits, and discounts at Marriott properties.
- Inclusive Culture: Diverse and inclusive team environment.
