Executive Assistant and Strategic Support

Summary:

We thrive when our people thrive. We’re seeking a proactive and versatile Executive Assistant to support the organization’s leadership team, including the CEO, CTO, and Head of Growth & Marketplace. This role combines executive support, marketing operations, content coordination, and data management to help ensure that leadership priorities are executed efficiently and consistently.

The ideal candidate is detail-oriented, highly organized, and skilled in balancing multiple concurrent tasks across scheduling, communication, content production, and data workflows. This position plays a critical role in maintaining momentum, alignment, and operational excellence across key initiatives.

Key Responsibilities:

1. Executive & Administrative Support (CEO)

• Manage professional and personal scheduling, including meetings, appointments, and follow-ups.
• Oversee inbox management—triage incoming emails, flag urgent items, and assist with drafting correspondence.
• Maintain organization and flow of communication between the CEO and internal/external stakeholders.

2. Data Migration & Client Onboarding Support (CTO)

• Migrate client data from existing systems into company platforms using CSV files that adhere to established data schemas.
• Repurpose Canva templates for new clients to ensure they have branded launch materials.
• Organize completed materials and deliver them to the client success team to support onboarding.

3. Content & Marketing Operations (Head of Growth & Marketplace)

Content Support

• Repurpose long-form content (e.g., interviews, podcasts, webinars) recorded in Riverside.fm into short-form videos, clips, and posts aligned with brand standards.
• Write engaging social media posts derived from recorded content for publication across LinkedIn, Instagram, Facebook, and X (Twitter).
• Manage and maintain the content calendar, ensuring timely posting and alignment with marketing objectives.
• Schedule content through HubSpot, Riverside.fm, or other approved scheduling tools.
• Repurpose long-form content into blog posts following company templates.
• Rewrite blog content into email newsletters, schedule, and distribute via Flodesk.

Marketplace Support

• Migrate customer data by matching it to platform import templates.
• Conduct monthly audits of marketplace links to ensure offers remain valid.
• Communicate with providers about outdated or broken marketplace offers using standardized email templates.
• Create and draft new marketplace offers by referencing spreadsheets, enriching data with AI tools, and preparing drafts for review.

Lead List Management

• Pull new lead data using software such as Airscale to support sales and partnership initiatives.
• Import and organize lead data into HubSpot CRM to maintain accuracy and readiness for campaigns.

Other Tasks

• Create and customize basic graphics using Canva templates for marketing, social media, and client-facing materials.
• Perform all other tasks and duties as assigned.

Job Category

Administrative / Executive Support

Skill Sets Required / Preferred

• 3+ years of experience providing executive, administrative, or marketing operations support to senior leadership.
• Strong written and verbal communication skills with the ability to adapt tone for professional, marketing, and technical audiences.
• Proficiency in HubSpot, Flodesk, Canva, Google Workspace, and Riverside.fm.
• Strong command of Excel or Google Sheets with experience managing CSV imports and data migrations.
• Excellent organizational and time management skills, with the ability to handle multiple projects simultaneously.
• Comfortable using AI tools for content enrichment and data workflows.
• Experience in startup, marketing operations, or SaaS environments preferred.
• Professional discretion and ability to handle confidential and sensitive information.