Group Chief Operating Officer (GCOO) at a Forefront Healthcare Transformation

We are a forefront healthcare transformation Group in Nigeria and West Africa, and we are recruiting to fill the position below:

Job Title: Group Chief Operating Officer (GCOO)

Location: Lagos
Reports To: Group Managing Director

As we expand our reach and impact, we seek a visionary, strategic, and execution-driven Group Chief Operating Officer (GCOO) to lead our Shared Services and Organisational Effectiveness strategy.
This role demands a seasoned leader who thrives in complex, multi-entity environments and has a proven track record of architecting high-performing systems, driving large-scale operational transformation, and embedding a culture of continuous improvement and innovation.
The GCOO will shape the future of the Group’s operations, driving strategic efficiencies across HR, Administration, Facility Management, Corporate Communications, Procurement, and Organisational Effectiveness.
This is a rare opportunity for an exceptional leader to redefine how a mission-driven, impact-focused organisation operates at scale.

The Visionary Leader We Seek:

We are not looking for a conventional operations leader. We need a bold, forward-thinking strategist with a deep understanding of how operational excellence fuels organisational impact and who will lead our efforts to pursue competitive advantage through operations.

Lead the development and implementation of a comprehensive operational strategy aligned with the Group’s overall vision and the specific needs of each operational entity.
Architect and embed a world-class Shared Services model that enhances efficiency, optimises costs, and scales operational effectiveness across the Group’s multi-entity structure.
Lead enterprise-wide digital transformation, leveraging technology to automate, optimise, and future-proof the Group’s corporate services and administrative functions.
Build and lead a high-performing team of operations professionals, fostering a culture of continuous improvement and innovation.
Redesign operational governance, SOPs, and performance metrics, creating a seamless, data-driven operational backbone that supports the Group’s ambitious growth trajectory.
Influence and engage at the highest levels, working with government bodies, private sector partners, and global health stakeholders to position the Group as a model for operational excellence in public health.
Drive an agile, high-performance culture, balancing innovation with execution, and ensuring every function under the GCOO’s leadership is future-ready and impact-driven.
Manage risk and ensure compliance with all relevant safety and regulatory standards.
Develop and implement performance metrics to track operational success and identify areas for improvement.

Education & Professional Credentials:

Master’s Degree in Business Administration (MBA), Public Administration, Organisational Development, Strategic Management, or a related field.
A PhD is an added advantage for candidates with a background in public health systems or healthcare management.
Professional certifications in Management (NIM, NIPM), Project Management (PMP), Procurement (CIPS), Facility Management, or Organisational Development are a strong advantage.

Experience & Track Record:

Minimum of 15 years of executive leadership experience in large-scale, multi-entity organisations, ideally within the banking, FMCG, healthcare, international development, or social impact sectors.
Proven success in building and leading Shared Services at scale, driving efficiency across HR, Procurement, Corporate Services, and Facilities within a complex group structure.
Extensive experience in developing and executing SOPs, operational KPIs, and governance structures to elevate enterprise-wide performance.
Demonstrated expertise in leading large-scale digital and organisational transformation initiatives, ensuring operational resilience and future-readiness.
Strong experience in global stakeholder engagement, with the ability to interface with government, international donors, private sector partners, and regulatory bodies.
A data-driven decision-maker with a deep understanding of how operational strategy fuels impact, efficiency, and financial sustainability.

Leadership & Strategic Thinking:

Visionary leadership with an ability to anticipate future trends and position the Group for long-term success.
Strategic architect, capable of designing and executing multi-year operational roadmaps that balance innovation with execution.
Influencer and change agent, skilled in aligning diverse stakeholders, securing buy-in, and driving large-scale organisational change.
Agile and decisive problem-solver, with the ability to manage complexity and drive operational excellence under dynamic conditions.

Why Join the Group?

Shape the Future of Public Health Operations: Drive bold operational reforms that will directly impact millions of lives across Nigeria and West Africa.
Lead a High-Impact Shared Services Model: Architect and implement a cutting-edge shared services strategy, setting a new standard for operational excellence in Africa’s social impact sector.
Be a Global Change Agent: Engage with top-tier stakeholders—governments, donors, and private-sector leaders – to position the Group as a benchmark for operational innovation in global health.
Unparalleled Growth & Leadership Opportunity: Join a mission-driven, fast-scaling organisation where your leadership will shape the next decade of healthcare impact in Africa.

Application Closing Date:
10th April, 2025.