Human Resource Assistant at PalmPay Limited


About PalmPay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services. We are recruiting to fill the position below:

  • Job Title: Human Resource Assistant
  • Location: Ikeja, Lagos
  • Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Job Summary

  • We are looking for a dynamic and detail-oriented Human Resources Assistant to join our team.
  • This role provides foundational support across the HR function and is an excellent opportunity for someone looking to build a career in Human Resources.
  • You will gain hands-on experience in HR data management, reporting, process improvement, and stakeholder communication.
  • The ideal candidate is highly efficient, possesses a strong affinity for data, and is proficient with Excel. For a high-performing individual, this role offers a clear path for specialization into areas such as HR Business Partnering (HRBP), Talent Acquisition (TA), Compensation & Benefits (C&B), or HR Information Systems (HRIS).

Key Responsibilities:

HR Data Management & Reporting:

  • Maintain and update employee records in the HR database/HRIS, ensuring the highest levels of accuracy and confidentiality.
  • Assist in collecting, analyzing, and interpreting HR data (e.g., headcount, turnover, attendance).
  • Support the preparation of regular HR metrics and reports (e.g., monthly dashboards, quarterly analytics) to aid management decision-making.

Process Improvement & Documentation:

  • Assist the HR Manager in developing, implementing, and improving HR policies, procedures, and administrative systems.
  • Help document and standardize HR processes by creating and updating clear Standard Operating Procedures (SOPs).

Administrative Support & Communication:

  • Provide first-line support for general HR inquiries from employees and other departments, demonstrating strong customer service.
  • Assist in coordinating HR activities such as meetings, training sessions, and employee engagement events.
  • Facilitate smooth communication between the HR department and the rest of the organization.

HR Projects Support:

  • Provide logistical and administrative support for key HR projects and cycles, including performance management, compensation reviews, and employee surveys.

Qualifications and Requirements:

  • Experience: 1 – 2 years of proven experience in a Human Resources or a related administrative role.

Technical Skills:

  • Advanced proficiency in Microsoft Office Suite, especially Microsoft Excel. Must be highly skilled in using functions like VLOOKUP, PivotTables, and Charts for data analysis and reporting.
  • Strong analytical and problem-solving skills with a keen eye for detail and a natural affinity for working with data.

Core Competencies:

  • High Level of Execution: Demonstrates exceptional efficiency, reliability, and the ability to complete tasks accurately and on time.
  • Excellent verbal and written communication skills.
  • Strong sense of discretion and ability to handle confidential information appropriately.
  • A fast learner with a strong desire to learn and grow within the HR profession.

What We Offer

  • A competitive salary and benefits package.
  • A supportive environment for professional development and learning.
  • A clear career progression path within the HR function.

How to Apply

Interested and qualified candidates should click on ‘Apply Here’ below.
Click here to download the Editable CV Template

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