IT Support Specialist at Olam Agri

Job Title: IT Support Specialist
Location: Iganmu, Lagos
Function: Information Technology
Sub-Function: Information Technology
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About Olam Agri

Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep understanding of market needs built over 33 years. With a strong presence in high-growth emerging markets and products across grains & oilseeds, animal feed & protein, rice, edible oils, specialty grains & seeds, cotton, wood products, rubber and commodity financial services.

Olam Agri is at the heart of global food and agri-trade flows with more than 40 million MT in volume traded annually. Focused on transforming food, feed and fiber for a more sustainable future, it aims at creating value for customers, enabling farming communities to prosper sustainably, and strive for a food-secure future.

Job Description

We are seeking a skilled IT Support Specialist to provide comprehensive technical assistance across desktops, laptops, printers, and mobile devices.
The role involves installing, configuring, and troubleshooting hardware and software, managing Active Directory, and ensuring optimal system performance.
The ideal candidate will support infrastructure projects, maintain IT asset inventory, and uphold security and data protection standards

Responsibilities

Deliver technical support for end-user devices including desktops, laptops, printers, and mobile devices.
Install, configure, and resolve issues related to hardware and software.
Administer Active Directory, including user account management and group policy configuration.
Monitor system performance to ensure high availability and reliability.
Execute regular updates, patches, and system backups.
Maintain accurate documentation and inventory of IT assets.
Assist in network troubleshooting and basic server maintenance.
Collaborate with IT team members on infrastructure and improvement projects.
Ensure compliance with organizational security protocols and data protection policies.