About the Company
Pixels as an organization came into existence at a time when digital photography was barely introduced or even acknowledged. The need for instant pictures with excellent quality needed to be satisfied. We are recruiting to fill the position below:
- Job Title: Lead, Client Experience
- Location: Ibadan, Oyo
- Employment Type: Full-time
- Job Alerts: To receive Job Alerts on WhatsApp, Click HERE
Responsibilities
- Oversee the entire client journey, from inquiry to post-delivery follow-up.
- Ensure seamless communication and satisfaction at all client touchpoints.
- Coordinate events from post-planning to final delivery
- Ensure seamless operations during events and in the studios
- Manage client feedback, complaints, and resolution processes professionally.
- Train and supervise front-desk/client service and customer-facing staff to ensure excellence
- Collaborate with the creative, marketin and operations teams to meet client expectations and deliver a memorable client experience
- Track client satisfaction metrics and suggest improvements.
- Come up with various strategies to grow revenue and improve customer satisfaction.
Requirements
- Bachelor’s degree or equivalent in Communications, Business, or related fields.
- Minimum of 2 years’ experience in customer service or client relations (preferably in a creative or service industry).
- Excellent communication and interpersonal skills.
- Strong problem-solving ability and emotional intelligence.
- A passion for client satisfaction and brand loyalty.
Application Closing Date
30th January, 2026.
Method of Application
Interested and qualified candidates should send their CV to: pixels.hr1@gmail.com using the Job Title as the subject of the mail.
