Job Title: Logistics Operations Manager
Location: Lagos
About Jumia:
Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.
Job Summary:
- The logistics operations manager directs the inbound supervisors in the coordination of team activities concerning the counting, processing, inspecting, replenishing and locating of inbound merchandise
What you will be doing:
- Managing day to day operations
- Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Services clients
- Finding creative and innovative ways to offer a better customer experience
- Fully understanding our information system and working with our IT team to roll our new developments
- Working closely with the Jumia Services central team to share and implement global best practices
- Managing relationships with clients and partners (Third party logistics partners)
- Responsible of the logistics P&L
- Responsible to meet the logistics targets and KPIs including quality of customer experience.
What we are looking for:
- Bachelors. Degree (Business Administration, Logistics- supply chain,) or a good degree
- A certification in project management will be an added advantage
- Advanced Excel skills
- Minimum of 3 years FMCG, or warehouse management experience
- Ability to communicate in flawless English, French, and/or Arabic (depending on base location)
- Demonstrated competency in data reporting and analysis
- Ability to lead large teams
- Experience with process design and improvement
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
- Strong analytical skills
- Pro-active attitude, entrepreneur, able to work both independently and within a team.
- Hardworking, result-oriented, methodical and very structured.
How to Apply:
Interested and qualified candidates should Click on ‘Apply now’ below.
