Job Title: Network and Systems Engineer
Location: Abuja (FCT)
Employment Type: Full-time
About Phase3 Telecom Limited:
Phase3 Telecom is Africa’s leading independent aerial fibre optic network infrastructure and telecommunications services provider. Incorporated in 2003, Phase3 was licensed as a national long-distance operator to provide transmission services in 2006.
Role Summary:
- Fully supporting, configuring, maintaining and upgrading in-house systems/network and corporate customer’s network.
- Daily network support to all staff (Local and Remote).
- Resolve all related LAN issue within the network.
- Monitor all active nodes/customer utilization on PRTG.
- Acknowledge and resolve all escalated customer related issues.
- Work with the team to uphold and maintain the network to its highest level of performance
- Design and implement new network solution design for onboarding Customers.
- Conduct LAN/WLAN survey based on request.
- Implement schedule system upgrades as at when due.
- Set up user accounts, permissions and passwords.
- Take weekly backup of servers (PRTG, Exchange, Network drive, SAGE)
- Track port details of customer on active devices (Routers, Switches)
- Document and keep track of customer VLAN and Circuit ID during circuit provisioning.
- Support in the research and development of custom software for in-house use.
- Manage the Exchange, SIP, Active directory and DNS servers.
Qualification and Experience:
- Candidates should possess a B.Sc in Computer Science, Engineering, Physics or any related field
- A minimum of 2-3 years of experience in systems and network management.
Key Skills and Attributes:
- Strong documentation skill
- Good analytical skill
- Good communication skills (written and verbal)
- Commercial and business awareness
- Good time management skill
Application Closing Date
12th March, 2025.
How to Apply:
Interested and qualified candidates should send their CVs to Recruitment@phase3telecom.com using “Network and Systems Engineer” as the subject of the email.
