Packet Core and Cloud SME Engineer at Ericsson Nigeria

Job Title: Packet Core and Cloud SME Engineer

Location: Lagos

About Ericsson Nigeria:

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

About this Opportunity:

The primary function of this role is to provide expert-level support of Ericsson packet core nodes. Highly specialized in providing technical & proactive support to the customer network.

What You Will Do:

Perform maintenance, daily health checks, and solving of all packet core and Enterprise data network service nodes (MME, MPG, PCRF, DNS).
Designing, and solving Core Network platforms and applications that provide Data services.
Interacts with multiple Engineering, Operations & QA teams in designing robust network solutions.
Define technical requirements for core network elements and work effectively with solution teams in designing solutions on existing products.
Support deployment of major hardware and software upgrades working with the project team to ensure seamless operation as the network architecture evolves.
Work with the Performance teams on assessing the performance and capacity of the platforms and drive corrective actions with stakeholders to resolve any identified degradation.
Identifying improvements in processes, tools and products and establishing good working relationships with support organization
Experience working on any of the Packet core network elements such as PGW, PCRF, MME, SGW, DNS, AAA, HLR/HSS, DRA, etc with vast use of protocol analyzers and solving tools such as Wireshark.
Perform required maintenance, expansion, and upgrade of H/W & S/W and solve on critical issues.
Integrate new network communication devices, topologies, hardware and protocols into existing network management systems continuously.
Ericsson Cloud NFVI Hosted vEPC
Liaise with Network Engineers within the organization which includes MPLS unit, Charging Units and Radio Access Unit ensuring that all faults are resolved.
Responsible for providing feedback to the planning to ensure robust design and redundancy, performance tracking and statistical KPI analysis for the long-term strategic evolution of the network.
Maintain End-to-end internal Data security on the Packet Core / Enterprise Data Network.
Continual Constructive criticism of existing infrastructure with visible plans for improvement.
Ensure Key work is met: MTTR, Availability.
Document user support activity, such as system problems, corrective actions, resolution status and completed equipment installations.
Interpret Customer’s Business Needs and Articulate/Demonstrate How Ericsson’s ICT Services Can Benefit the Customer and Address Their Needs.
Solving Packet switching network, signaling, telecom standards and implementation and maintenance for IP Network & Packet Core equipment: PGW_SGW etc.
Physical solving of Packet Core nodes and involved in changing specific hardware parts if any fault is developed
2nd level support for GPRS nodes from UE to the internet on the network.

Requirements:

You will bring:

Candidates should possess a Bachelor’s Degree in Engineering (IT, Telecom).
Minimum 5 years of relevant experience in packet core and cloud.
Good understanding of Ericsson NFVI Cloud .
Strong understanding of general Packet Core solutions for 2G, 3G and LTE
Knowledge of Packet Core Nodes like SGSN-MME, GGSN, PCRF, SGW/PGW
Understanding of dimensioning guidelines for Packet Core Nodes
GPRS, WCDMA, LTE Media and Signaling Interfaces (including 3GPP and non-3GPP)
Strong knowledge of wireless technologies (call flow), related protocols and telecommunication standards like 3GPP
Strong knowledge of Linux scripting.
Ability to multitask, and cope with a multifaceted environment where priorities are constantly revised to keep pace with a highly driven industry
Relevant certifications like CCNA, CCNP, CCIE, MTA, MCSA, AWS, etc is an added advantage.

Benefits:

Competitive salary range (plus performance-based sales compensation).
Stock option plans
Comprehensive health insurance (medical, dental, optical)
Discounted access to Platos and proactive health products
Company-provided work device (laptop/phone) as needed
Hybrid work options and professional development fund
Potential for Advancement: Opportunities to move into senior roles or transition into other strategic positions within Platos Health.
Long-Term Vision: As Platos Health grows, you’ll play a pivotal role in shaping our pharmacy sales strategy and expanding into new markets.