- Job Title: Product Manager
- Location: Lagos
- Job Type: Full-Time
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About Interswitch Group:
Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.
Job Purpose
- To execute the Product strategy for a specific product by building products that achieve product-market fit while also exceeding business outcomes in alignment with the Business strategy (grow revenue, new market penetration and market share).
Responsibilities
- Develop & execute the product vision and product strategy in alignment to the organization’s goals and objective.
- Lead the management of the assigned products, including lifecycle of products/ platforms to support the growth and success of the products in Nigeria and other markets Interswitch is present.
- Conduct market research and competitive analysis to stay abreast of industry trends and adjust the product roadmap accordingly
- Engage customers to develop a deep understanding of the customer needs using practices like customer journey, empathy maps, prototyping, A/B testing
- Accountable for the development of clear and concise product artefacts
- Tightly collaborate with business stakeholders and engineering teams to support agile product delivery
- Accountable for the product progress at each iteration and the final product.
- Owns the product for continuous improvement, maintenance, or retirement.
- Use Agile and Design Thinking/creative thinking/approach methodologies in product discovery. Facilitate Product discovery workshops
- Proactively identify gaps in the current product offering and lead the effort to develop solutions that solve customer problems that create business value and growth.
- Translate ideas/product concept into an executable plan for taking the product from concept to development to market to in-life/ Benefit realization.
- Provide guidance on functional requirements, product designs, schedules, or potential problems. Identify issues, risks, and dependencies to track product development.
- Become the product expert for your area and be able to represent at all levels within the organization and externally.
- Define or update product roadmaps and features as and when required.
- Manage the implementation of a new product or product enhancements with competing business needs, with the ability to define business trade-offs, generate outside-the-box solutions and take uncertainty in stride.
- Define, Monitor and Maintain product KPI, SLO, Goals & Metrics
- Be accountable for achieving specific goals for the product profitability tracking
Behavioural Competencies:
- Organizing, Prioritizing and Time Management
- Teamwork, collaboration, and stakeholder engagement
- Research and user-centricity
- Creativity and innovative
- Mentoring
- Diplomatic and Flexible
- Detailed-orientated
- Positive attitude and self-motivated
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Requirements
Education:
- BSc. Computer Science or related field of study from an accredited University.
Experience:
- At least 3 – 5 years experience in Product management, Product Marketing or Product Development roles
- Support the development and execution of Product Strategy to achieve product-market-fit
- Working knowledge of financial industry laws and regulations
- Understanding of design thinking practices
