Job Title: Provider Relations Associate (Northwest Nigeria)
Location: Remote
Job type: Contract
About Reliance Health:
Reliance Health Uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.
Description:
- We are currently hiring Provider Relations Associates for a 3-month contract to help grow and manage our provider network in the north central region of Nigeria.
- Identify, engage, and onboard healthcare providers in assigned region.
- Negotiate tariffs and contracts with providers, ensuring alignment with Reliance Health’s standards.
- Serve as the primary liaison between Reliance Health and providers, addressing inquiries and resolving issues promptly.
- Conduct regular check-ins to ensure provider satisfaction and compliance with agreements.
- Ensure providers submit accurate documentation (licenses, tariffs, service lists) and adhere to regulatory requirements.
- Maintain up-to-date provider records in CRM systems.
- Provide feedback to improve provider processes and policies.
Requirements:
- Minimum of 1 year in HMO operations, provider relations, sales, or customer success in healthcare.
- The candidate must be based in any of these North central states: Benue, Kogi, Kwara, Nasarawa, Niger, Plateau, and Federal Capital Territory (FCT).
- Familiarity with health insurance processes (tariff negotiation, claims, provider onboarding) is a must.
- Fluent in Hausa (verbal/written) to engage local providers.
- Strong negotiation, communication, and problem-solving skills.
- Proficiency in Excel (e.g., dashboards, basic functions) and CRM tools (e.g., Zoho) is a plus.
- Self-motivated, able to work independently in a remote setup.
- Willingness to travel within assigned regions as needed.
How to Apply:
Interested and qualified candidates should click on ‘Apply now’ below.
