Quality Control Manager at One Box Media

One Box Media is a forward-thinking creative and media agency helping brands tell powerful stories through strategy, design, and technology. We’re passionate about innovation and storytelling that sparks meaningful connections.

About the Role

• We’re looking for a Quality Control Manager to ensure every piece of work that leaves One Box Media meets the highest creative, technical, and brand standards.
• You’ll serve as the final checkpoint for accuracy, consistency, and excellence — making sure all deliverables (designs, videos, campaigns, and content) meet both client expectations and One Box Media’s internal benchmarks.
• This role requires someone who’s detail-oriented, process-driven, and creative-minded — someone who can balance perfection with efficiency, and who deeply understands the media production process.

Key Responsibilities

• Review all creative and technical deliverables before client submission to ensure accuracy, quality, and consistency.
• Establish and maintain company-wide quality control processes and checklists.
• Collaborate with creative, technical, and strategy teams to uphold brand standards.
• Identify and correct design, copy, or production errors.
• Provide constructive feedback to teams to improve quality and efficiency.
• Ensure all media files, content, and deliverables align with client specifications and project briefs.
• Monitor workflows and recommend improvements for better output quality.
• Conduct routine audits on completed projects to assess performance and maintain excellence.

Expected Results:

• All deliverables meet company and client quality standards before release.
• Consistent creative output across departments and campaigns.
• Fewer revisions, improved delivery speed, and increased client satisfaction.
• Documented quality assurance processes that enhance internal efficiency.
• Stronger brand reputation for excellence and professionalism.

Requirements

• Bachelor’s Degree in Mass Communication, Media Production, Quality Management, or related field.
• 3–5 years of experience in quality control, production management, or project review (preferably in a media, creative, or advertising environment).
• Excellent attention to detail, communication, and coordination skills.
• Strong understanding of creative workflows (design, video, content, etc.).
• Ability to manage deadlines, multiple tasks, and cross-functional teams.
• Familiarity with project management or review tools (e.g., Trello, Notion, Frame.io, ClickUp).

Preferred Qualifications:

• Prior experience in a creative agency, film production company, or digital marketing team.
• Basic technical knowledge of Adobe Creative Suite or other production tools.
• Certification or training in quality management or process improvement.