Relationship Manager at Fairmoney Microfinance Bank (Remote)

Job Title: Relationship Manager

Location: Remote

Employment Type: Full-time

About FairMoney Nigeria:

FairMoney Nigeria is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

Roles and Responsibilities

S/he will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels), within the Region, and developing; deploring strategies to increase sales revenue
Developing plans and strategic initiatives for growing the Merchant Acquisition business and achieving the companys sales goals;
Managing and leading the Merchant acquisition team within the Region, to deliver profitable growth
Daily, Weekly, and Monthly monitoring of the KPI of the Merchant team within the assigned Region, ensuring all targets are met and exceeded consistently
Drive the KAMs to ensure they hit all KPIs for the individual teams
Hit target quotas for set KPIs for the Region(Transaction value, volume, and revenue)
Monitoring market trends and providing regular competitor feedback to the Merchant Acquisition Manager
Have a good understanding of the business’s products or services and be able to advise others about them
Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners within the region

Requirements

Bachelor’s Degree in Sales and Marketing or related fields
A minimum of 6 to 8 years of experience in the Merchant business
Must have an Android phone
Proven experience managing a high-performance sales team
Ability to motivate a team of Sales Managers for performance
Extremely flexible, result-oriented, and hardworking with a strong track record of success
Ability to self-motivate and manage self
Good communication and interpersonal skills
Customer orientation and ability to adapt/respond to different characters

Benefits