Sales Support / Customer Support at BruntWork

Location: Remote
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About the job

Job Highlights

Paid Hours per Week: 40
Schedule: Monday – Friday, 8:00 AM to 5:00 PM with 1 hour unpaid break | Australian Eastern Standard Time
Work Arrangement: Work from home
Contract: Independent Contractor

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

Email triage and responding.
Payroll and payables management.
Reconciliation of transactions.
Follow-up on failed debits and processing refunds.
Membership cancels and holds.
Managing Facebook ads.
Updating tasks and projects in the CRM.
Updating and activating ActiveCampaign.
Engaging with casual visit passes daily.

Requirements:

Tools & Software

The role requires working knowledge of:

ActiveCampaign
WordPress
Mindbody Online
Zipleads
Xero
Office365
Meta Business Suite

Skills / Talents / Abilities (Required)

Exceptional communication skills.
Experience managing email communications.
VA (Virtual Assistant) experience.

Skills / Talents / Abilities (Preferred / Nice-to-Have)

Meta/Facebook Ads Management.
Familiarity with project management apps (Trello/ClickUp).
Experience with email campaign apps (Mailchimp/ActiveCampaign).
Bookkeeping skills (reconciliation/accounts payable).
Customer service expertise.
Background in the health and wellness field.

Independent Contractor Perks

HMO Coverage in eligible locations
Permanent work from home
Immediate hiring

Reminder:

Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.