Job Title: Senior Business Development Manager
Location: Lagos, Nigeria
Work Location Options: Hybrid
About the American Express Company:
The American Express Company or Amex is an American bank holding company and multinational financial services corporation that specializes in payment cards.
Description:
You Lead the Way. We’ve Got Your Back.
- With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
- Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
- At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success.
- Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together:
- The Global Network Partnerships organization partners with banks and financial institutions to drive merchant acceptance and issue cards on the American Express network.
- Reporting to the Business Development Director – West Africa this role will support the ongoing management of existing partners and launch new partners across West Africa, including Nigeria.
Responsibilities:
How you will make an impact in this role?
- Ensuring ‘best-in-class’ relationship management of the partnerships including managing multiple relationships with the partner businesses acting as the key point of contact.
- Accountability for delivering across all key business metrics particularly supporting merchant coverage objectives.
- Identifying new opportunities for growth and working closely with the Business Development Director in signing and launching new partnerships or extending existing ones.
- Ensuring both prospects and partners are in full alignment with risk and control policies and processes at all times.
- Supporting the launch of new partners and working closely with them to meet new business objectives.
- Working with the partners and the African marketing team in AXP to develop our brand presence, plus an issuing and/or merchant growth plan.
- Supporting the broader Africa team to identify strategic opportunities in the West African payments space, assessing them, and gaining leadership approval to invest and deliver against these.
- Keeping up-to-date with the regulatory environment in the region and briefing AXP stakeholders on the potential impacts to the AXP business. Engage with country regulators as necessary.
- Working with AXP stakeholder groups (e.g. Partner Business Solutions, legal, control management, finance) to ensure smooth implementations for new partners on the network and ongoing operational efficiency.
Requirements:
- First class relationship skills gained through interacting at all levels both internally and in partner organizations.
- Highly analytical and numerical, ability to clearly communicate complex issues.
- Proven ability to create winning strategies.
- Strong planning and organisational skills, ability to manage and see delivery of projects through to an end.
- Broad financial services industry knowledge, ideally gained through experience in either card issuing or merchant acquiring in Africa, ideally both.
- Strong influencing and communication skills to promote ideas, products and services internally and to the partner.
- Entrepreneurial spirit, financial acumen and ability to drive and deliver results, resilient attitude in challenging business environments.
- Ability to operate independently with a high degree of self-direction. Maintain the very highest degree of integrity in all business dealings with colleagues and external parties.
- Travel – Approximately 10%.
What We Offer:
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Career development and training opportunities
How to Apply:
Interested and qualified candidates should Click on ‘Apply now’ below.
Click here to download the Editable CV Template
Note: Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
