- Job Title: Senior Customer Service Specialist
- Location: Remote
- Job Type: Full-Time
- Job Alerts: To receive Job Alerts on WhatsApp, Click HERE
Who We Are
As a global leader in generic medicines with a strong innovative portfolio, we are all in for better health.
Teva Pharmaceuticals has been developing and producing medicines for more than 120 years. Along with our established presence in generics, we have significant research and operations supporting our growing portfolio of innovative medicines and biopharmaceutical products.
Today, our portfolio of around 3,600 products is among the largest of any pharmaceutical company in the world. Nearly 200 million people in 60 countries benefit from one of Teva’s quality medicines every day. We invest in research and development of innovative medicines, generic drugs and biosimilars, carrying on the legacy of more than a century of finding new ways to help patients improve their lives. This defines our values as a company and characterizes how we do business and approach medicine.
How You’ll Spend Your Day
- Creation and Maintenance of Master data
- Acting as a commercial intermediary between Teva sites and Internal and External customers regionally and globally
- Collaboration with all international teams, sites and markets in order to provide solution for any occurred problems
- Managing the end to end execution from order placement till delivery and ensures best practice in Logistics and Inventory monitoring processes
- Managing customer service issues and facilitating discussions for resolution
- Performing management reporting
- Participation in/Leading Projects and workshops
- Training new colleagues when needed
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Your Experience And Qualifications
- Bachelor Degree or equivalent (preferably in business management discipline)
- Minimum 2 years of experience in an international business environment
- Excellent communication skills in English
- Knowledge of MS Word, MS Excel, MS Outlook
- ERP experience – SAP or other business management system
- Understanding of pharmaceutical business and/ or knowledge of PowerPoint and Visio would be an advantage
Enjoy a more rewarding choice
- Dynamic and challenging work environment in one of the world leading pharmaceutical company and the biggest pharmaceutical company in Bulgaria
- Competitive remuneration bound with performance
- Additional healthcare insurance
- Transportation allowance and other flexible benefits
- Option to work from home as per the company policy
- Opportunity for development
