Job Title: Senior People Business Partner
Job Type: Full-time
Location: Lagos
About Piggytech Global Limited:
Piggytech is on a mission to give everyone the power to better manage and grow their own finances. We are committed to providing employees with a progressive and open-minded work environment. Our workplace is diverse, and we model this after our culture of openness and collaboration.
Job Summary:
The Senior People Business Partner is a strategic role responsible for aligning business objectives with employees and management within the group. This role acts as an advisor to management on human resource-related issues while also serving as an employee champion and change agent.
Key Responsibilities:
1. Strategic Partnership & Advisory:
- Collaborate with the Head of People Operations to develop and implement HR strategies that support business goals.
- Provide guidance and coaching to managers on team management, performance, and employee relations issues.
- Act as a trusted advisor to team leads/managers by providing insights on workforce planning, talent management, and organizational development.
- Identify and anticipate HR-related trends and challenges in the business units, recommending proactive solutions.
2. Talent Management & Development
- Partner with managers to identify key talent and develop career progression plans for high-potential employees.
- Lead talent reviews and succession planning exercises for departments.
- Identify training needs and collaborate with team leads and the Head of People Operations to design and deliver programs.
- Support onboarding and integration processes for new hires in collaboration with team leads/managers.
3. Employee Engagement & Culture Building
- Drive initiatives to strengthen employee engagement, promote a positive work culture, and improve retention.
- Act as a culture steward by ensuring company values and behaviors are reflected in all HR processes.
- Partner with teams to deliver regular and effective communication to employees.
- Gather employee feedback through surveys and focus groups, and implement action plans to address concerns.
4. Performance Management
- Drive the performance management cycle within teams, ensuring timely goal setting, performance reviews, and feedback.
- Train and support managers in conducting performance discussions and managing underperformance.
- Collaborate with the Head of People Operations to implement recognition and reward programs.
5. Employee Relations & Compliance
- Serve as the first point of contact for employee relations issues, ensuring resolution in line with company policies and local labor laws.
- Manage disciplinary actions, grievances, and investigations as needed.
- Ensure company policies and practices are consistently applied across the group.
- Partner with the legal team to ensure compliance with labor regulations and mitigate HR-related risks.
6. HR Analytics & Reporting
- Use HR metrics and analytics to identify trends, inform decisions, and track the success of HR initiatives.
- Provide regular reports and insights to leadership on workforce trends, attrition, engagement, and other key HR metrics.
- Support budgeting and workforce planning by providing data-driven recommendations.
7. Change Management
- Partner with team leads/managers to manage organizational change and transformation initiatives.
- Ensure effective communication and employee support during periods of change.
8. Compensation & Benefits
- Partner with the Head of People Operations to ensure competitive pay structures for the group.
- Support compensation reviews and participate in benchmarking exercises.
- Collaborate on incentive programs and other benefits initiatives that enhance employee satisfaction and retention.
Requirements:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 5 years of experience in a similar role, preferably in the fintech industry.
- Professional HR certification (e.g., CIPM, PHRi, SHRM-CP) is required.
- Proven ability to build strong, trusted relationships with business leaders.
- Excellent interpersonal, communication, and negotiation skills.
- Ability to influence and drive change in a fast-paced, dynamic environment.
- Strong problem-solving and conflict-resolution skills.
- Data-driven mindset with the ability to interpret and act on HR analytics.
- Ability to thrive in a fast-paced, dynamic environment.
- Proficiency in HR systems and tools.
- High level of integrity, professionalism, and confidentiality.
- Ability to work independently while also being a collaborative team player.
- Strong project management skills with the ability to prioritize and manage multiple initiatives simultaneously.