Job Title: SME Relationship Officer
Locations: Mushin & Ikeja – Lagos and Ilorin – Kwara
Employment Type: Full-time
About Advans Lafayette Microfinance Bank:
Advans Nigeria is an international microfinance bank with a national license from the Central Bank of Nigeria. We offer great flexibility, independence, and financial security to help our clients stay committed to their short and long-term financial goals. The bank was incorporated in Nigeria in February 2013.
Job Description:
- SME Clients Prospection
- SME Clients Management (Loan, Deposit & Financial services)
- Debt/Recovery Management
Responsibilities:
Customer Service Management:
Commercial Activities:
- Prospect SME clients in the zone of intervention (markets and commercial areas) by collaborating with the other SME managers
- To introduce Advans La Fayette MFB products and services to target population
- To follow-up the prospects by a regular contact with the identified potential clients
- To propose the new products and services to his/her current clients and associates
- To identify clients’ needs and propose new products/services to the management
- Manage relationship with his/her client and give financial advice
Loan Activities:
- To assist the clients for loan application
- To conduct an accurate loan appraisal and to collect detailed information (personal, business, guaranties) on the field.
- To present the loan request at the Loan committee
- To monitor the loan portfolio and to follow the timely repayment
- To organize recovery actions in case of late repayment
- To maintain a regular contact with clients by organizing visit on the field
- To become a respected and active stakeholder in the intervention zone by spending most of the time on the field and creating a trusty relationship with SME clients
Savings and Deposits Activities:
- To encourage and ensure the SME clients maintain an active deposit account with the bank
- To introduce Advans La Fayette MFB’s financial services to target population, follow up on these prospects to create a strong deposit portfolio.
Administrative Tasks:
- To keep complete and detailed documentation on each client
- To input and update client data in the CRM and other business tools provide by the company
- To create and update loan applications in the MIS.
Organization and Control:
- To prepare a weekly planning with the expected tasks and visits to be done
- To share information and best practices with the other SME Managers
- To report all the issues related to the job with the Branch Manager
- To analyse the client portfolio by using operational reports.
Requirements:
- Candidates should possess a Bachelor’s degree in related fields with 2–3 years of work experience.
Application Closing Date
21st March, 2025.
Method of Application:
Interested and qualified applicants should send their CVs to: recruitment@advansnigeria.com using “SME Relationship Officer” as the subject of the email.
