- Job Title: Technical Business Analyst
- Location: Ikeja, Lagos
- Employment Type: Full-time
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About Strivo Labs
At Strivo Labs, we are passionate about helping businesses scale with speed and precision. We specialise in providing end-to-end digital solutions, from custom design and MVP development to automation and content creation.
Job Summary
- We are looking for a Technical Business Analyst — someone who can gather requirements, translate them into technical specifications, manage end-to-end delivery, and ensure successful implementation for both internal products and client solutions.
- This role is ideal for a highly analytical, structured, and execution-focused professional who thrives in fast-paced environments, can manage multiple product streams, and can lead complex projects from ideation to deployment.
Responsibilities
Business Analysis & Requirements Gathering:
- Engage directly with clients to understand business needs, workflows, and pain points.
- Conduct process mapping, gap analysis, and system analysis.
- Translate business requirements into detailed BRDs, user stories, functional specifications, and workflow diagrams.
- Evaluate existing systems, tools, and data structures to recommend improvements or automation opportunities.
- Work closely with the product, engineering, and AI/automation teams to define product scope.
Technical Documentation:
- Create documentation including system architecture outlines, data flow diagrams, API requirements, acceptance criteria, and compliance/security documents.
- Maintain up-to-date project documentation and ensure version control.
Senior Project Management:
- Lead end-to-end project delivery for internal SaaS products (including the AI Agent Suite Platform) and client automation/technical transformation projects.
- Own project planning, timelines, sprints, and reporting.
- Run daily standups, sprint reviews, and stakeholder sessions.
- Identify and manage risks, blockers, and resource needs.
- Ensure projects are delivered on time, within scope, and to Strivo Labs’ quality standards.
Client & Stakeholder Management:
- Act as the primary point of contact for clients during implementation.
- Provide weekly project updates, status reports, and executive summaries.
- Facilitate requirement clarifications and manage expectation alignment.
- Ensure high client satisfaction during and after implementation.
Product & Technical Strategy Support:
- Work with leadership to shape product direction, feature prioritization, and roadmap planning.
- Contribute to competitive analysis and market research for SaaS products.
- Support data privacy, security, and compliance discussions, especially for fintech and enterprise clients.
Quality Assurance & UAT Support:
- Oversee testing of features before deployment.
- Create test cases and coordinate user acceptance testing.
- Validate that delivered solutions meet business and technical requirements.
Cross-Functional Leadership:
- Work directly with engineers, UI/UX designers, AI experts, business development, and operations.
- Support onboarding materials for new clients, especially for the AI Agent Suite.
- Mentor junior analysts or project coordinators as needed.
Key KPIs (Performance Indicators)
- Project Delivery: percentage of projects delivered on time and within scope.
- Documentation Quality: accuracy, completeness, and clarity of BRDs, user stories, and system specifications.
- Client Satisfaction: monthly feedback score and retention.
- Product Development: velocity of requirements converted into shipped features.
- UAT & Quality: defect rate and number of post-deployment issues.
- Team Coordination: sprint completion rate and team velocity.
- Process Efficiency: reduction in bottlenecks and operational delays across projects.
Required Skills & Experience
Technical Skills:
- Strong understanding of APIs, automation workflows, SaaS platforms, and integrations.
- Ability to translate complex business requirements into technical documentation.
- Familiarity with agile methodologies and sprint planning.
- Experience with tools such as Jira, ClickUp, Trello, Figma, Postman, Notion, Confluence, Draw.io, or Miro.
- Knowledge of AI agents, workflow automation, and low-code/no-code tools (bonus).
Project Management:
- 5–8 years of experience in project management, business analysis, or product operations.
- Proven experience leading technology or digital transformation projects end-to-end.
- PMP, PRINCE2, or Agile/Scrum certification is a plus.
Analytical & Communication:
- Strong analytical thinking and structured problem-solving.
- Excellent documentation skills.
- Strong client-facing communication and ability to manage senior executives.
- High sense of ownership, urgency, and accountability.
How to Apply
Interested and qualified candidates should send their CV, salary expectation, and a short note about your experience to: hiring@strivolabs.com using the job title as the subject of the email.
