- Job Title: UI/UX Designer
- Job type: Remote
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About Crisp
Crisp is a customer service software trusted by over 500,000 companies worldwide. We help businesses unify their customer communications (chat, emails) in one central hub, making customer support easier for both users and support agents. We’re a small, dynamic team of 19, with 12 team members based in France and a diverse, fully remote group spread across the globe. At Crisp, our mission is simple: to build the next generation of customer support software for startups, focused on simplicity, efficiency, and a people-first approach.
The Role
We’re looking for a talented UI/UX Designer to shape the visual and functional experience of Crisp across our chat widget, web app, website, and the Crisp integrations ecosystem.
For the past 10 years, we’ve handled all design in-house, from rough sketches to full redesigns with agencies and freelancers. That approach has worked well. But now, with our platform maturing and our ambitions growing, we need someone dedicated full-time to bring consistency, care, and clarity across everything we ship.
This position is fully remote. If you’re based in Nantes (FR), you’re welcome to work from our office.
What you’ll do
- Design intuitive, consistent, and elegant experiences across the Crisp ecosystem: chat widget, app, website, and integrations
- Build and maintain a robust design system
- Work closely with the dev team
- Create high-quality designs that work in the real world and look good beyond Dribbble
- Help us bring coherence to years of evolving design
- Support both large design projects and quick UI improvements
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What we’re looking for
- Strong UI and UX skills, portfolio of real-world shipped work
- Experience working in SaaS companies
- Strong attention to detail and love for pixel-perfect interfaces
- Comfortable designing web apps, websites, and responsive interfaces
- Collaborative mindset — we sketch, discuss, and build together
- Mastery of Sketch or Figma
- Fluency in English (written and spoken) is mandatory — it’s our working language
What makes Crisp special?
- 100% remote with flexible working hours
- If based in France, you can work from our Nantes office
- Work with a modern tech stack and a passionate, supportive team
- Collaborative, inclusive culture, no micromanagement, no personal KPIs
- Regular team events and meetups
Contract details
Salary range: €50,000 – €72,000 gross / year
Hiring Process
Here’s what you can expect:
A first interview with a team lead
A second chat to align on values & expectations
A short async design challenge, followed by a review/discussion
